Some of the words and terms we use here are defined in our Terms and Conditions which can be viewed to clarify here(link)
We are committed to protecting your privacy on our system. We recognise your need for appropriate protection and management of any information you share with us. Security of information will be maintained by us always and we will not permit anyone to access your confidential information.
- Who we are
- Information we collect and how we collect it
- How we use your personal information
- How we share your personal information
- International data transfer
- Storage and processing
- Cookies and tracking technology
- Your rights
- Contact us
1. Who we are
We are Options For All Pty Limited. We (explanation of what the company does). We are based in New Zealand, but our services are available to be used from anywhere. If you want to find out more about us visit the Options For All website here (http://www.optionsforall.com)
2. Information we collect and how we collect it
We collect your personal information in several ways when you use the Services and/or access the Site. These can broadly be categorised as follows:
Information that comes directly from you: this is the personal information about you that you enter into the Site yourself such as your date of birth or address you record in your personal profile when subscribing to become a user of the Services, or when purchasing an application for any of our products or Services or you are speaking to a representative by phone. It may also be collected when you chat with our online representatives or sign up to any of our workshops, seminars et cetera. It may also be collected through automated means such as communication protocols and cookies.
Currently we do not require you to provide personal information to have access to the free content on the Site. However, to be able to provide you with some of the Services you must choose to become a registered subscriber or member. If so you will be required to provide a valid email address and possibly your name and contact phone number. We collect this information so that we can send you email notices about us our Services, courses and our offers.
Information we receive from your use of the Site and Services: some personal information is automatically collected whenever you use the Services such as your IP address. We also collect information on the different Services you use. This is done to get a better view on how the Services are used and to the able to improve the Site and the Services and to provide best user experience available.
3. How we use your information
we collect and use your personal information to establish your identity to use the Site, to provide you with notices about the Services and support.
We want a long-term relationship with you. So, we do not want to inundate you with unnecessary communications. You can unsubscribe from our emails at any time by emailing firstname.lastname@example.org. This process should be completed within 72 hours but may take longer in rare situations.
We do not share, sell, rent or trade your personal information with other parties except as provided below.
Data Protection and Privacy – when you contact our customer services we may request that you provide identification information such as your home address, phone number, and post code. We will use this information to send relevant information, facilitate and process refunds and to detect fraud and to comply with applicable laws and regulations.
4, How we share your Personal Information
Authorised Third – Party Service Providers
We provide some Services through third parties. These third parties perform functions on our behalf such as sending and distributing our administrative and promotional emails, administering content, removing repetitive information on customer lists, undertaking data analysis, providing marketing assistance, search results and links, operating and maintaining the Site, troubleshooting and providing customer service. Your personal information may be shared with such service providers for them to be able to carry out these administrative tasks. We require that these third-party service providers agree not to use your personal information except to the extent necessary to perform the services for which they have been engaged.
Third – Party Payment Processes
We do not collect or store any payment data. Third-party payment processors are used for this. When you shop on the Site you click a button to pay using your bank account, credit card, debit card or PayPal account. In all cases you will be taken to a secure, third-party hosted page. Payment information is protected during transmission from you directly to the payment processor by a Secure Sockets Layer (SSL) connection. Once stored this information is protected through various security measures in place at the credit card processor’s data centre.
Third-party payment processors must annually attest to maintaining the Payment Card Industry (PCI) Data Security Standard (DSS) compliance requirements. This includes building and sustaining a secure network to protect payment card and cardholder information, encrypting data in transit, implementing strong access control measures and regularly monitoring and testing networks and technological elements such as firewalls to meet security requirements.
5. International data transfers
Because the Services are available worldwide your personal information may be transferred to, and processed in, countries other than the country you live in, including Australia and New Zealand, where our data hosting provider’s servers are located.
For users in the European Economic Area this means that your personal information may be transferred outside the EEA. Where your personal information is transferred outside the EEA it will only be transferred to countries that have been identified as providing adequate protection for EEA data or to a third party where we have approved transfer mechanisms in place to protect your personal information such as by entering the European Commission’s Standard Contractual Clauses or by ensuring the entity is Privacy Shield certified.
6. Cookies and tracking technologies
We utilise “cookies” and other technologies to enhance and efficiently provide the Services when you make return visits. A cookie will not provide any information which identifies you but operates to identify the computer you used to access the Site. If you want to you may set your browser to allow or reject the receipt of a cookie.
We may also collect log file information about your browser or mobile device each time you access the site. Log file information may include anonymous information such as your web request, Internet Protocol address, browser type, information about your mobile service, referring/exit pages and URLs, number of clicks and how you interact with links and other such information. We also collect information from emails that are sent or generated from the Services which may include personal data statutes such as your name, email address or title.
We will only retain your personal information for as long as necessary tool to fulfil the purposes for which it was collected including for the purposes of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal data and whether those purposes can be achieved through other means and the applicable legal requirements.
In some circumstances we may anonymized your personal information (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information and definitely without further notice to you.
8. Your rights
Under personal information protection laws, you have certain rights in relation to your personal information. These rights may include the following:
. The right to request access to your personal information which we hold
. The right to request the personal information we hold about you be corrected or be erased under circumstances where there is no legitimate reason for us to continue to hold it
. The right to object to our continued processing of personal information
. The right to request us to restrict or suspend the processing of your personal information
. The right to request the transfer of your personal information to another party
If you wish to exercise any of these rights, please contact us at email@example.com
9. Contact us
If you are interested in finding out more about anything in this policy or about the personal information about you we collect, store, or process please contact us at firstname.lastname@example.org
10. Links to Other Sites